It’s ten to five on a Friday afternoon. A technician has come in to perform a routine check on an electronic door. She enters the office with no issues – she works for a trusted third-party vendor, employees see her every week. She opens her laptop and connects to the Door Access Control Unit, a small Internet of Things (IoT) device used to operate the smart lock. Minutes later, trojans have been downloaded onto the company network, a crypto-mining operation has begun, and there is evidence of confidential data being exfiltrated. Where did things go wrong?
Written by Brianna Leddy, Director of Analysis
Threats in a business: A new dawn surfaces
As organizations keep pace with the demands of digital transformation, the attack surface has become broader than ever before. There are numerous points of entry for a cyber-criminal – from vulnerabilities in IoT ecosystems, to blind spots in supply chains, to insiders misusing their access to the business. Darktrace sees these threats every day. Sometimes, like in the real-world example above, which will be examined in this blog, they can occur in the very same attack.
Insider threats can use their familiarity and level of access to a system as a critical advantage when evading detection and launching an attack. But insiders don’t necessarily have to be malicious. Every employee or contractor is a potential threat: clicking on a phishing link or accidentally releasing data often leads to wide-scale breaches.
At the same time, connectivity in the workspace – with each IoT device communicating with the corporate network and the Internet on its own IP address – is an urgent security issue. Access control systems, for example, add a layer of physical security by tracking who enters the office and when. However, these same control systems imperil digital security by introducing a cluster of sensors, locks, alarm systems, and keypads, which hold sensitive user information and connect to company infrastructure.
Furthermore, a significant proportion of IoT devices are built without security in mind. Vendors prioritize time-to-market and often don’t have the resources to invest in baked-in security measures. Consider the number of start-ups which manufacture IoT – over 60% of home automation companies have fewer than ten employees.
Insider threat detected by Cyber AI
In January 2021, a medium-sized North American company suffered a supply chain attack when a third-party vendor connected to the control unit for a smart door.
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